Refund policy

We generally have a 7 day return policy for most of the products on the website. 

But for some products mentioned on the product description as"Returns:Only in case of Manufacturing defects" the returns should be placed within 24 hours.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@shopodela.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@shopodela.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take a product unboxing video for eligible returns in case of damage. 

For products mentioned as "Returns:Only in case of Manufacturing defects"  no returns will be accepted in case of size or color mismatch. Colors may slightly vary due to various photographic lighting sources and screen settings, hence for these products it cannot be considered as a valuable reason.

Exceptions / non-returnable items
Certain types of items cannot be returned and these would be mentioned on the product description itself.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.